Quality & Policy

Customer Satisfaction

Jay Khodiyar – Biomass Division has achieved ISO 9001 in June 2004 for quality management system.

Achieved UKS ISO 9001:2015 certification in June 2018! It means our customers have complete assurance that Jay Khodiyar operates to the highest quality standards and that all regulatory requirements are met for our products and services while we continually strive to maintain and improve these standards that set us apart.

Customer satisfaction has always been a fundamental part of our business but implementing UKS (Ukas Management System) standards ensures we identify all present customer needs and identify and assess future requirements. It also helps us to measure client satisfaction and enables us to continually improve our processes.

An Ukas Management System can benefit our organization through increased efficiency and effectiveness, and cost reductions while minimizing the disruption caused by several external audits. It also shows our commitment to increased performance, employee and customer satisfaction, and continuous improvement.

Quality & Policy

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